Shipping and Return Policy
SATURDAY, DECEMBER 19th is the LAST DAY to order for CHRISTMAS DELIVERY!
SHIPPING for MONDAY 12/14 and TUESDAY 12/15 is now CLOSED. Next ship dates are Monday 12/21 and Tuesday 12/22.
To protect the quality of our goods and to ensure freshness of your goodies, treats and gifts , we ship Mondays and Tuesdays in Eco-Friendly packaging via Fed Ex Guaranteed Services (2Day or Standard Overnight) to the continental U.S. Fed Ex requires a physical street address and can't deliver to a P.O. Box. If you'd like to ship our homemade goodness to Hawaii and/or Alaska, please e-mail us or call us @ (646) 410-3857.
During warm-weather months, we use insulated cold boxes for our Salted Caramel Brownies and Grandma's Mix-Up Bars and extra cold protection is added, incurring additional shipping charges. FedEX guaranteed services ensure your goodies will arrive just as they are intended.
Our local Los Angeles delivery will begin soon (theatres, doorman & office bldgs.). Someone must be present to accept the goodies.
We stand by our product, service and quality. You and your business are important to us. If for any reason you are dissatisfied with your order, please e-mail us or call us @ (646) 410-3857.
In an effort of being mindful to the environment, we (as much as we possibly can) use natural and recycled products for all of our packaging.
Being that we create and bake everything fresh to order, we require 24 hour advance notice for all orders. 14 day advance required for our Custom Shortbread.